DE / EN
THE DIGITAL EXPERTS

Privacy Policy

The operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. The use of our website is usually possible without providing personal data. As far as personal data (e. g. name, address or e-mail addresses) are collected on our pages, this is always done on a voluntary basis for the purpose of processing your request. The processing of personal data is necessary for the performance of a contract or for the implementation of pre-contractual measures taken at your request (Article 6 paragraph 1b GDPR). Data is only stored as long as the business relationship with you requires. An automatic collection of your data does not take place. Data collected with your consent will not be passed on to third parties without your express consent. We would like to point out that the data transmission on the Internet (e. g. communication via e-mail) may have security gaps. A complete protection of the data against access by third parties is not possible. Data that is generated through the use of our mail page (e. g. server logfiles), are deleted after the access is completed. Conclusions on personal data are not possible. We have created organizational and technical possibilities to ensure that the provisions of data protection are observed internally or by commissioned external service providers.

Use of Cookies, Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The use includes the "Universal Analytics" mode of operation. This makes it possible to assign data, sessions and interactions across several devices to a pseudonymous user ID and thus to analyze the activities of a user across all devices.
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to guarantee anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You can find more information on terms of use and data protection at https://marketingplatform.google.com/about/analytics/terms/gb/ respectively.

Purposes of processing: On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

Legal basis: The basis for the use of Google Analytics is your consent pursuant to Art. 6 Para. 1 S.1 lit. a GDPR.

Recipients / categories of recipients: The recipient of the collected data is Google.

Transmission to third countries: The personal data is transferred to the USA under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission. You can download the certificate here.    

Duration of data storage: The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.    

Rights affected: You can revoke your consent at any time with effect for the future by preventing the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to the full extent.   

Objection to data collection: You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting your data across multiple devices, you must opt-out of all systems you use. If you click here, the opt-out cookie will be set: Disable Google Analytics

Use of Google AdWords

We use the Google AdWords service. This is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the remarketing function within the Google AdWords service. The remarketing feature allows us to serve you ads on other sites within the Google advertising network based on your interests. For this purpose your surfing behaviour on our website is analysed, e. g. what offers you have looked at. This enables us to provide you with information on our website after your visit on the online search engine Google itself, so-called "Google Ads" and display personalized advertising on other websites. Google stores a cookie in your browser when you visit Google services or websites in the Google advertising network. A cookie is used to uniquely identify your web browser and not to identify you personally. The legal basis for this data processing is Article 6 paragraph 1f GDPR. You can deactivate the use of cookies by Google and thus revoke the consent you gave us for the use of the Google AdWords / Google Remarketing service by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin

Use of Youtube

Videos are offered which are provided by the provider YouTube. However, like most websites, YouTube uses cookies to collect information about visitors to its website. YouTube uses them, among other things, to collect video statistics, prevent fraud and improve user experience. This also leads to a connection to the Google DoubleClick network. When you start the video, this could trigger further data processing operations. We have no influence on that. For more information about privacy at YouTube (part of the Google Group), please see their privacy policy at https://policies.google.com/privacy?hl=de&gl=de

Use of Google Maps

On the website, the map services of Google Maps are used for certain functions. The software is provided by the Google Group. (https://www.google.com/about/locations/)   The use of the functions of Google Maps requires the storage of your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 paragraph 1f GDPR. You can find more information on the handling of user data in Google's privacy policy at: https://www.google.de/intl/de/policies/privacy/ .

Use of SISTRIX

We use the web analysis tool of the company SISTRIX GmbH, Thomas-Mann-Str. 37, 53111 Bonn. This is an analysis tool to improve the findability of our website in search engines. With this we evaluate to what extent our site is search engine optimized. You can find more information at  www.sistrix.de/sistrix/datenschutz/.

Social Media Plugins

We use the social media plug-ins of Facebook, Google Remarketing, Xing and LinkedIn. You can recognize the provider of the plug-in by the mark on the box by its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it, the plug-in provider will receive the information that you have accessed the corresponding website of our online offer. The plug-in provider stores the data collected about you as user profiles and uses this data for the purposes of advertising, market research and/or demand-oriented design of its website. In the case of Facebook and Xing, the IP address is anonymised immediately after the data is collected, according to the respective providers in Germany. By activating the plug-in, your personal data is transmitted to the respective plug-in provider and stored there (in the case of US providers in the USA). You can always go to the deactivation page of Google Marketing Platform (https://tools.google.com/dlpage/gaoptout?hl=de) or on the deactivation page of the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp) disable the use of cookies.

Contact form

If you send us enquiries via the contact form, your details from the form, including the contact data you entered there, will be stored by us for the purpose of processing the enquiry. We will not pass on this data without your consent.

Right to information, deletion, blocking

You have the right to information about your stored personal data, its origin and recipients and the purpose of data processing at any time, as well as the right to correct, block or delete this data. Should you have any questions regarding data protection or voluntarily submitted data, you can contact our data protection officer at any time at support@arbor-consulting.de 

Storage duration

The storage period is based on the statutory periods of limitation, which are, for example, defined in §§ 195 ff. of the German Civil Code (BGB) can generally be three years, but in certain cases up to thirty years. Otherwise, the personal data will be deleted unless you have expressly consented to further processing and use of the data.

Data protection rights, rights of data subjects

In principle, there is the right of information in accordance with Article 15 GDPR, the right of correction in accordance with Article 16 GDPR, the right of deletion in accordance with Article 17 GDPR, the right to restrict processing in accordance with Article 18 GDPR, the right of objection in accordance with Article 21 GDPR and the right of data transferability in accordance with Article 20 GDPR. With regard to the right of information and the right of deletion, the restrictions according to §§ 34 and 35 BDSG apply. Furthermore, there is a right of appeal to a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG).

Objection advertising Mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam e-mails.

Contact

You can contact our company data protection officer Karl-Heinz Erkens (www.arbor-consulting.de) at the e-mail address: support@arbor-consulting.de if you have any questions or suggestions.

August 2019